faq

What comes with the lamp?
  • Powering set
  • Screws for hanging
  • 3D printed stand
Can you ship to my country?
We deliver our products internationally. Shipping price is calculated during order. So far, our lamps can be found across EU countries, USA, Japan, Egypt.
What are the casing options?
  • Black color – black in mass
  • White color – white in mass
  • Gradient color – coloured in mass
  • RAL – painted in selected color from RAL palette

The lamp uses the same code – no matter which casing you choose.

Can I change colors of the animation?

Yes – just follow these steps:

  1. Connect the lamp via USB-C to your computer
  2. Open Chrome and go to: config.cluelamp.eu
  3. Turn on palette mode
  4. Select number of colors – and set them via the color palette or HEX
  5. Configuration is saved inside the lamp
What is it made of?
  • Casing: 3D printed PLA (bio-plastic made of starch)
  • Glass diffuser
  • Electronics: 4096-pixel LED screen, PCB (2 electronic boards)
  • Cable connector, proximity switch

No screws, no glue – everything can be replaced, disassembled, and recycled.

How is it powered?

Each box includes a powering set depending on the selected option:

5V

  • 2-meter USB-C cable
  • EU or US charging brick

Pros: Universal
Cons: Limited distance, visible cable

12V

  • Jack adapter (EU or US) with 2-meter cable (can be extended)

Pros: Popular, extended distance, supported by 12V home circuits
Cons: Cable visible unless hidden in wall

110V/230V

  • Built-in power adapter, proper wire connector on the back

Pros: No distance limit, clean hidden cable setup
Cons: Placement needs to be planned during interior/electrical design

How to install the object?

Each set includes basic mounting options:

  • Screw-in hanger
  • 3D printed stand